Terms & refunds
Last updated: November 2026
Who we are
Harry's Faces are watch faces for Garmin watches, made by Harry Lucas in the United Kingdom. Unlock keys are sold through Stripe's Link, which acts as the seller (the "merchant of record") for each payment and handles payment, tax and payment disputes. Contact us about the faces and your keys: harrysgarminapps@gmail.com.
What you're buying
- A one-off unlock key for a watch face (single), or a key for each of the 5 faces in a pack, for the price shown when you pay.
- Each key works on one watch: the one whose Watch ID you entered. For a pack, each face in the pack can be unlocked on one watch. Keys last for good. There's no subscription.
- Every face works free for 3 days before it needs a key, so you can check it works on your watch first. After that it shows a plain clock until it's unlocked.
Your keys
- Your keys are shown straight after payment. If you lose one, use "Lost your key?" on the website with the Watch ID and the email you paid with.
- If you get a new watch, email us with your old and new Watch IDs and we'll send new keys for free.
- Please don't share or publish keys. A key only works on the watch it was made for.
Cancelling and refunds
- Because keys are digital and delivered straight away, you agree when you pay to get them immediately, which means the usual 14-day right to cancel doesn't apply once you've received them.
- That doesn't affect your legal rights if something is faulty. If a face doesn't work on your watch, email us within 14 days of paying with its Watch ID and we'll refund you.
- Refunds go back to the card or account you paid with.
Payments
Payments are handled by Stripe and Link. The price shown includes any VAT or sales tax. We never see or store your card details. For questions about a charge, you can also contact Link through the receipt you were emailed.
The faces
These faces are made by one person. We try hard to keep them working, but we can't promise they will never have bugs, or that they will keep working if Garmin changes their watches or software. Garmin and Connect IQ are trademarks of Garmin Ltd., which isn't connected with these faces.
Questions? Email harrysgarminapps@gmail.com.